Introduction
Corka ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Information We Collect
We collect information you provide directly, including: registration details (name, email address, password), venue information for Venue Owners (business name, address, operating hours, photos), payment information processed securely through Stripe, and communications you send through the Service. We also automatically collect device information, usage data, and location data when you use venue search features.
How We Use Your Information
We use collected information to: provide and maintain the Service, process transactions and deposits, verify venue listings and user identities, send booking confirmations and updates, improve our Service and develop new features, comply with legal obligations, and protect against fraudulent or unauthorized activity.
Third-Party Services
We work with trusted third-party service providers: Clerk for secure authentication and account management, Stripe for payment processing (subject to Stripe's Privacy Policy), and cloud service providers for data storage and hosting. These providers only access your data as necessary to perform their services and are bound by confidentiality obligations.
Data Sharing
We share information only as follows: between Guests and Venue Owners as necessary to facilitate bookings and deposits, with service providers who assist our operations, when required by law or to protect rights and safety, and in connection with a business transfer or merger. We never sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, secure authentication protocols, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time.
Your Rights
Depending on your location, you may have rights to: access, correct, or delete your personal information, object to or restrict certain processing, data portability, and withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.
Cookies and Tracking
Our mobile application may use local storage and similar technologies to enhance your experience. We use analytics to understand how the Service is used and to improve functionality. You can manage your preferences through your device settings.
Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@corka.app. For data protection inquiries in the EU/UK, you may also contact your local supervisory authority.